Sales Policy – Basicbina

Effective Date: July 5, 2025

At Basicbina, we are committed to delivering an exceptional shopping experience for our valued customers. This Sales Policy outlines the terms and conditions for purchasing products through our website at basicbina.com. By placing an order, you agree to be bound by the terms described below. We encourage you to read this policy thoroughly to understand your rights and responsibilities as a customer.

1. Pricing

  • Product Prices: All prices are displayed in U.S. Dollars (USD) and are subject to change without prior notice.
  • Sales Tax: Applicable sales tax is calculated based on your shipping address and local regulations, and will be added during checkout.
  • Discounts & Promotions: Promotional codes and discounts may be offered from time to time. Promotions are time-sensitive and may not be applied retroactively.

2. Order Processing

  • Order Confirmation: Upon placing your order, you will receive an email confirmation with your order number and details.
  • Processing Time: Most orders are processed within 1–2 business days, excluding weekends and holidays.
  • Order Review: We reserve the right to cancel or decline orders that are flagged for potential fraud or incorrect pricing.

3. Payment

  • Accepted Payment Methods: We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay for secure transactions.
  • Payment Authorization: Full payment is required at checkout. By submitting your payment information, you authorize us to charge the total order amount, including shipping and applicable taxes.

4. Shipping

  • Shipping Options: Various shipping methods are available at checkout. Costs are calculated based on item weight, size, and destination.
  • Estimated Delivery: Delivery times will be shown during checkout and may vary based on your location.
  • Tracking: A tracking number will be provided once your order is shipped. You can monitor your delivery through the carrier’s website.
  • International Shipping: We currently ship within the United States. For inquiries about international orders, please contact customer service.

5. Product Availability

  • Stock Status: While we strive to maintain accurate inventory, some items may become unavailable after your order is placed. We will notify you of any delays or cancellations.
  • Pre-Orders: Items available for pre-order will ship upon arrival at our warehouse. Estimated shipping dates will be provided on the product page.

6. Cancellations and Modifications

  • Order Cancellations: To cancel your order, please contact us immediately at 📧 info@basicbina.com or 📞 (970) 240-1108. Once an order has shipped, it cannot be canceled but may be returned.
  • Modifications: If you need to change your address or products, contact us as soon as possible. Once processing has begun, changes may not be guaranteed.

7. Backordered Items

If an item is backordered:

  • We will notify you via email with expected restock dates.
  • You can choose to wait, replace the item, or cancel for a full refund.

8. Returns and Refunds

  • Returns: Most items can be returned within 30 days. See our Refund and Returns Policy for full details.
  • Refunds: Once returned items are inspected and approved, refunds will be issued to the original payment method within 7–10 business days.

9. Customer Support

Need help? Our team is ready to assist you with product information, order issues, or any policy questions.

📧 Email: info@basicbina.com
📞 Phone: (970) 240-1108
📍 Street Address: 2926 Ivy Dr, Montrose, Colorado, United States
🌐 Website: basicbina.com

10. Limitation of Liability

Basicbina shall not be held responsible for any incidental, indirect, or consequential damages arising from product misuse or website operation. By purchasing through our store, you agree to this limitation.

11. Policy Updates

This Sales Policy may be updated without prior notice. Changes will be posted on this page with a revised effective date. Please review regularly for any updates.

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